Tele-health is a telecommunication service Symmetry Counseling can provide to its clients via a HIPAA compliant and secure platform. We provide therapy (tele-health) services via teleconferencing or by phone.
Yes! It’s just as effective as in-person therapy. Your therapist will provide you with a secure link and password prior to your appointment. This secure link will give you and your therapist access to a video or phone session with your therapist. During your video session, you will see your therapist and your therapist will see you. If you choose to have a phone session, you will only hear your therapist. Only you and your therapist will be able to access the link, unless this information is shared. Please do not share this information or screen shot.
Most insurances are covering tele-health during the pandemic. We suggest contacting your insurance company prior to your scheduled appointment. Our billing department will also check your behavioral health benefits, including tele-therapy, if you complete our intake forms and decide to move forward with therapy at Symmetry Counseling. We are here to help. Please feel free to contact our billing department at (312) 578-9990 or by email (billing@symmetrycounseling.com) with any questions you may have.
Yes, it’s very easy to use. Your therapist will walk you through the process with instructions on how to access.
Yes, tele-health is private and secure.
New clients who are self-pay or do not have insurance and experiencing financial hardship, may qualify for our sliding scale rates. Please contact our billing department at (312) 578-9990 or by email at billing@symmetrycounseling.com for more information.
Symmetry Counseling has licensed therapists in the following states: Virginia, Missouri, Arizona, Nevada, and the District of Columbia. We can provide therapy to clients in the state they are physically located.
You can use your phone or laptop device that has internet access.
Tele-health is another way our therapist are able to connect and continue services with their clients and new clients. They only difference is you are not in person. If you have been regularly seeing a therapist, tele-health is a great way to not disrupt your treatment. If you are experiencing a mental health issue during the stay at home order, you may benefit from starting counseling virtually.
